General

    The AVG is the new law to protect privacy and personal data. Under this law, an organisation working with personal data has certain obligations and the person whose data belongs to it has certain rights. In addition to this general law, specific rules apply to privacy in the healthcare sector. These privacy regulations are intended to inform you of your rights and our obligations under the AVG .

    The general practice

    In our GP practice, various personal data about you may be processed. This is necessary to treat you medically properly and necessary for the financial settlement of the treatment.

    The duties of the general practice

    Huisartsenpraktijk Heino Folmer is, according to the AVG, the controller for the processing of personal data that takes place in the practice. The practice fulfils the resulting duties as follows:

    • Your data is collected for specific purposes:
      • for care provision;
      • for effective management and policy;
      • for support of scientific research, education and information.
    • In principle, no processing takes place for other purposes
    • You will be informed of the fact that personal data about you is being processed. This may be done by your healthcare provider, but also through a leaflet or through our website.
    • All employees within Heino Folmer GP practice have undertaken to treat your personal data confidentially.
    • Your personal data is properly secured against unauthorised access.
    • Your personal data will not be kept longer than necessary for proper care. (For medical data, this storage period is in principle 15 years (from the last treatment), unless longer storage is necessary, for instance for the health of yourself or your children. This is at the discretion of the practitioner).

    Your rights as a data subject:

    • The right to know whether and what personal data about you is being processed.
    • The right to inspect and copy that data (insofar as it does not infringe another person’s privacy).
    • The right to correct, supplement or delete data if necessary.
    • The right to request (partial) destruction of your medical data. This can only be complied with if keeping the data is not of significant interest to another person and the data does not have to be kept under a statutory regulation.
    • The right to add a self-declaration (of a medical nature) to your file.
    • The right to oppose the processing of your data in certain cases.

    If you wish to exercise these rights, you can make this known to the GP practice verbally or by means of an application form. Your interests may also be represented by a legal representative (such as a written representative, or your curator or mentor).

    Patient details

    Please include the details of the person about whom the medical record is concerned. Adolescents from 16 years of age who wish to inspect/copy their medical records must make the request themselves. If the patient is no longer alive, the provision of the medical data is permitted if it can be assumed that the deceased would not have had any objection or if there are compelling interests to break the healthcare provider’s duty of confidentiality. This decision lies with the healthcare provider.

    Provision of your personal data to third parties

    The employees of Heino Folmer GP practice are obliged to treat your personal data confidentially. This means, for example, that the healthcare provider requires your explicit consent before providing your personal data. However, there are some exceptions to this rule. On the basis of a statutory provision, the healthcare provider’s duty of confidentiality may be breached, but also when there is reason to fear a serious risk to your health or that of a third party. Moreover, if necessary, recorded data can be exchanged orally, in writing or digitally with other healthcare providers (e.g. the pharmacist who processes a prescription and thus receives data from the attending physician).

    Data exchange

    Huisartsenpraktijk Heino Folmer may share medication data with your pharmacy and your treating medical specialists. This concerns the medication prescribed to you by your GP, but also any intolerances, contraindications and allergies. These can be taken into account by other prescribers and dispensers of medication. This is how we, as a GP practice, contribute to medication safety.

    Transfer of your file

    Your medical record is your property and can only be opened and transferred to another doctor with your consent.

    If you choose to keep Heino Folmer as your regular GP or wish to register as a new patient, you can request your medical record from your previous practice, preferably digitally or on paper. You can then hand it to the assistant at your next consultation, or upload it via the secure button/link below.

    Privacy question or complaint

    Do you have a question or complaint? For example, about who we share data with or our handling of your medical data? If so, your doctor/carer will be happy to discuss this with you.